Postal Service Disruption Update

UPDATE (8/21/2020): The Borough was told on Thursday, August 20 that mail to all Roseland residents should have been made by the end of the day on Thursday.

The Borough of Roseland has fielded many complaints – online and over the phone – in the last several days from residents who have not received their mail since late last week. The Borough shares your frustration, disbelief, and aggravation as we continue to work towards resolving this long-standing issue within the Borough of Roseland that is completely unacceptable.

To that end, Mayor Spango and the Borough Administrator have continued to remain in contact with the Roseland post office, post office regional managers and postmasters, and other elected officials in our area, including County Executive Joseph DiVincenzo and Congresswoman Mikie Sherill. Yesterday, the Borough spoke to a new area representative from USPS who has promised to launch an investigation into the postal service issues the Borough has had and will work to resolve the mail delivery issues plaguing many Roseland residents since late last week.

The Mayor continues to share the detailed complaints the Borough receives from residents and he thanks those who have written in thus far. Residents are encouraged to keep filling out the online complaint form as incidents arise and responses will continue to be shared directly with these officials, as well as other elected officials. 

Complaints can be filled out online by going to the Borough website, www.roselandnj.org, and then clicking the “Postal Mail Complaint Form” link that is found under the Community tab at the top of the website. Complaints filled out online are processed and seen the fastest and are also the preferred way to pass along resident feedback, but if a resident does not have internet access, they can instead call Borough Hall at 973-226-8080 and a Borough employee will record their issue and share it with the same officials.